CUSTOMER FEEDBACK: Everything was more than satisfactory, including the cost. 11/01/12 They're always friendly and helpful, and the contact is great. 01/12/11 Garage was very polite and informative. I just had to make one phone call myself to check delivery time (completion of work). Overall a very good experience or welcome, work and customer care, 01/12/11 Guaranteed good service with a friendly smile! 05/12/11 Everything was excellent. 06/12/11 A great bunch, I have been coming here for years! 23/11/11 Brilliant service, always friendly, efficient and fast! 25/11/11 The improvement was noticed immediately. Thank you! 04/11/11 Very friendly and helpful. 28/10/11 All are helpful, polite, cheerful and can't do enough for you. They even greet my black Labrador, who always comes with me. 10/10/11 I was taken home and then collected again when the vehicle was ready. Overall most impressive. 26/09/11 Thank you so much for driving over specially to collect my part. 30/09/11 Great service. I will be back. 26/09/11 Fantastic service, reliable and they really look after the customers. 24/08/11 Excellent at everything. 01/08/11 Always very friendly, and good communication. 19/07/11 Car ended up needing a lot of work to get through the MOT. All very well explained. 18/07/11 Very efficient service. Highly recommended by other customers. 12/07/11 An excellent and helpful service. Good quality labour. 05/07/11 Paul and his team could not be more helpful. Good old fashioned service in a modern setting, brilliant. 07/07/11 Professional service; will use again. 30/06/11 I have been having my cars maintained by Station View Garage for twenty years. 07/06/11 Always helpful, reliable and honest (especially important if you know nothing about cars). 03/06/11 Always very efficient and very professional but friendly service. 31/05/11 Very pleasant firm to deal with. 25/05/11 I was told by various garage that it was the turbo charger, but it turned out to be an oil valve saving me £1500, thank you. 13/04/11 Very accommodating when i needed urgent work doing on my car. I just turned up and they had it fixed within a few hours. 18/03/11 Very helpful staff - I feel I can trust what they say. They look after their customers and they sent me a lovely text reminder my MOT was due! 23/03/11 Regularly use this garage and will continue to do so. 31/03/11 Very friendly staff. 26/03/11 Staff always friendly, helpful and knowledgeable. Always come away knowing the car has been thoroughly checked over and is safe. 03/03/11 Extremely helpful! Friendly staff - thank you! 03/03/11 Friendly, efficient, and informative. Great service. 01/03/11 This garage has been fantastic over the last two years. They did the work for half the price quoted at other garages and were very fair and honest when telling me what work needed to be done. 23/02/11 Wonderful and helpful people. So good and reasonable costs. 25/02/11 A very pleasant experience dealing with a garage which does not patronise the customer. 31/01/11 Not only the usual excellent service and attitude of staff, but they were aware it was National Compliment Day and all took part. A real treat. 24/01/11 I have been using this garage since 1997. Always the same, helpful and friendly staff - they have been here for some time now. There are no unjustified extra charges, the management is good and there is a nice atmosphere. 17/01/11 Very friendly helpful staff. 09/12/10 I have always received excellent service and value from this garage and as a female customer feel completely confident taking my car to them. 20/09/10 Very friendly, professional and thorough staff. Customer service is exceptional. 19/10/10 Best garage I've ever used. I was treated brilliantly and didn't get overcharged. Will always use them even though they are out of the area. 15/10/10 Superb, friendly and courteous. Car dealt with quickly, thorough and as expected. Excellent service. 14/10/10 As always, a very friendly service - I have been coming here for 8 years. 05/10/10 Have used Station View for years and will continue to do so. 04/10/10 Very helpful and friendly. Good friendly service and fair pricing. 26/09/10 I, my wife and my son have used this garage for many years. 14/09/10 Excellent professional service, very trusted and will definitely use again. 17/09/10 Short turnaround and very efficient. Many thanks, will be back! 04/05/10 Always very friendly and helpful staff. 05/05/10 Consistently outstanding service, I wouldn't trust any other garage with my car, neither would I wish to give anyone else the business. It's an absolute pleasure dealing with Station View. 27/04/10 Excellent value for money. 28/04/10 Very pleasant, polite, helpful and efficient. Very happy and will return. 08/04/10 Very friendly and reliable service and always satisfied with work and value for money! 26/04/10 I have used this garage for many years and I have always received prompt, excellent service. A very satisfied customer. 20/04/10 Friendly, efficient and helpful service. 07/04/10 Good service, trustworthy and reliable. This garage is the best I have ever encountered. It ticks all the boxes! 29/01/10 Excellent attention to detail and customer service. 12/04/1 The staff are genuinely helpful and informative and put the customer first. 09/04/10 Definitely better than my previous service agent. 23/03/10 Excellent service. 05/03/10 They have always delivered my car back to me clean and timely with a cheery smile and a good laugh with the bill. 03/03/10 They were professional yet friendly towards me; patiently listened to my needs and clearly explained what had to be done and why. 10/03/10 What a breath of fresh air, after having to use dealers. I would mark them with the highest scores. I would not hesitate to recommend Station View Garage and I will definitely be using them again myself. 05/03/10 Highly recommend. Great knowledge and awareness of BMW and Mini. 11/02/10 Incredibly refreshing to have honest and helpful advice and recommendations. The level of patience with my unending questions was superb! 11/02/10 This was my first visit and i found the staff really friendly and helpful, they found a puncture whilst carrying out my MOT and offered an immediate repair, also some advice on another issue with my car. Thank you guys. 05/02/10 The cleaning products were a nice touch. 01/02/10 I find that everyone is very pleasant and helpful. Everything that is done on the car is explained and detailed on the invoice. Overall a very satisfied customer. 28/01/10 Superb! Friendly, efficient and reliable. Have used before and will definitely use again. These guys understand customer service and I can't recommend them highly enough! 28/01/10 Go at short notice, nice cup of tea. Friendly staff. 13/01/10 Staff are always friendly and happy and they know their 'stuff'. Especially about BMWs. 18/01/10 Heard about them through the ''new neighbour'' information scheme they have here in Dorking, found them excellent, very helpful indeed and have already recommended to others. 03/12/09 Details of repair required were written in laymens terms on receipt. Car returned beautifully cleaned. Staff said to ring or call in if I needed any clarification of invoice or work done. Happy to help! 15/12/09 Exceptional service! Greg and the team at Station View Garage greatly exceeded my expectations of an independent garage. Their focus on customer and technical service was clear in every interaction with them. I will most definitely use them for future service and repairs. 10/01/10 Excellent customer service. 15/12/09 Complimentary cleaning kit a very nice gesture. 02/12/09 Very well briefed. Very happy to recommend. 24/11/09 Services, communication and quality of work is all of a very high standard. 17/11/09 The whole service experience was above standard. I was pleased with the helpfulness and honesty of staff. 07/11/09 Paul, whom I have had my dealings with could not have been more helpful. I work in customer services myself and I was very impressed. 06/11/09 I am a long time customer. 09/11/09 Really really quick service - from phone call to light being changed. A fantastic garage. I am very grateful. 06/11/09 They are excellent in every aspect. I have never before dealt with such an honest and helpful garage. Thank you. 04/11/09 Long-standing customer!! 02/11/09 Very comprehensive list of work done and prices - very clear. 12/10/09 Great service, both on telephone and face to face. 02/10/09 It has been over four years since my car was last serviced. The garage did a full safety check, full service and valet to complete satisfaction. My car is just like it was when I first bought it. I am so pleased. The service was excellent. 29/09/09 Work completed quickly and everything was very satisfactory. 24/09/09 As ever, very prompt and efficient service for an urgent problem. Repair completed as per estimate and to their usual high standard. 03/09/09 Always very helpful. 28/08/09 Excellent service, I frequent the garage regularly and always ''spot on''. A nice gang. 03/02/09 Excellent service and helpful staff. 24/08/09 First class. 10/8/09 Very good, polite service. Discussed all issues and observations. 20/08/09 Very friendly and courteous staff. 30/07/09 Communication is excellent, very friendly staff, clean garage. 21/07/09 This is a great garage, they treat their clients well and as a woman, you don't get talked down to. 21/07/09 Always keep me well informed even if the news is not good! 09/07/09 Very friendly staff. Good advice, fair and reliable. 14/07/09 Couldn't be a friendlier bunch of guys. Have total confidence in their expertize and experience. 30/07/09 Friendly, courteous and efficient. 16/07/09 Very helpful and keen to solve the problem. 08/07/09 Most polite. Most helpful. 30/06/09 Excellent teamwork, well done. 15/06/09 Great to have found a garage that takes pride in their work! Good job, Thanks. 01/07/09 I run a 1958 Cadillac which requires the skill of a proper mechanic who can work on older cars, that involves adapting and modifying parts when necessary and using ingenuity to source replacement parts. Station View are excellent for this and are very pleasant to deal with too. 22/06/09 Extremely helpful and professional! Top notch service. Station View Garage really helped me in a pinch! Very thankful for the service I received. 16/05/09 Delighted to see car also cleaned. 23/06/09 I have been a customer of station view garage for about twenty years and always happy to return. 12/06/09 Paul kept me informed at all times, telling me the price of what they were doing. Very much appreciated. They even washed my car - great. 29/05/09 Very good generally. 15/05/09 Usual excellent service including the new four wheel alignment check for my Audi A4 Quattro. What a revelation! Car now feels sharp again! As when I purchased it seven years ago. 18/11/08 Help always speedy and effective. 06/05/09 Very friendly garage and staff. Always ready to help and advise with good communication with the customer. Excellent work done. Highly recommended by me. 07/05/09 Staff always polite and friendly. Costs are always discussed and explained. I wouldn't go anywhere else. 08/04/09 Good friendly service. 01/04/09 Always efficient and helpful at Station View Garage. 20/03/09 Excellent service, quick and really lovely people. I was really well looked after. The technician even washed my car! I am now a customer for life. 16/03/09 Quality of work seemed satisfactory-they flagged up a split rubber gaiter on O/S/F ball joint, which will be rectified at my local main dealership under warranty. I did not use them for my service, because I had heard they were rubbish! They also wanted to charge me £50 more than Station View Garage. One comment I would make is that the garage said they had washed the car, but failed to leather in off, resulting in watermarks on the windows and bodywork which were very difficult to remove. 19/03/09 Always there to help out. 07/03/09 Very good, helpful and quick. 12/03/09 Very efficient and very thorough. Many thanks. 27/02/09 Excellent service and courtesy of staff. All items fully explained. 02/03/09 Always really helpful staff. Good communication always. 27/01/09 Reliable and trustworthy! 19/1/09 Excellent service as always. 20/01/09 Fast and friendly fantastic service. 29/01/09 Excellent as always. 12/01/09 Always friendly, courteous and knowledgeable. Always explain fully the nature of work required. Will always fit you in at short notice if at all possible. We have four cars in the family and we take them all to Station View. I have absolutely no hesitation in recommending them. 7/1/09 Excellent standard as usual. Cannot fault form start to finish. Customer service is standard. 05/12/08 Good reception by everyone concerned and they take time to explain work necessary. Inspire confidence. 16.11.08 I keep coming back becausee you always treat me, and my car with curtosy and never rip me off. 02/12/08 I recently took my BMW Z3M Roadster into Station View Garage for its inspection 2 service and air-conditioning re-charge. I was very pleased with the service that they provided as they were more than happy to cater for my personal requirements. In my opinion they took pride and care in the work they were doing to my car. 03/12/08 Very pleased, Know many others who use them. 01.12.08 Cheerful, total co-operation. 12.09.08 Very friendly helpful service. 28/10/2008 Friendly, knowledgeable staff, resulting in good service, confirmed by prompt after sales service. 18.11.08 Excellent service and friendly, helpful staff. 10/11/08 Really great service - friendly, welcoming and very helpful. 06/11/08 This garage also explains the problems very clearly to the average person. 11/11/08 Absolutely fantastic service, I use the garage for my car and my son's. Everytime they fit us in a moments notice and usually finish the work that day. Excellent - dont tell everyone. Very helpful staff who kept me fully informed on progress of the work. Quick and efficient service that instilled confidence in me about the quality of the work done. 07.10.08 It's great service! I will always come back! 26.09.08 Excellent service, and helpful staff. 06.10.08 Very helpful discussion regarding one of those annoying intermittent problems, A joint decision on the course of action solved the problem at a reasonable cost. 7/8/08 Friendly staff, thorough feedback on work undertaken. 13.8.08 Thank you. 14/7/08 Really helpful. Great service. Will come back. 13/08/08 The owners and staff at Station View always treat you with friendliness and respect. They explain things and ensure that the client is not inconvenienced. The garage is trustworthy, considerate and professional. 01/08/08 I have used this garage for three years and always had good service. 28/07/08 Very very helpful and polite, excellent. 15/07/08 A very old customer, your all lovely. 20,11,07 Thanks for your perseverance im attempting to rectify the electronic faults on my car and for pursuing the specialist repairers to obtain the correct parts. All the staff gave me excellent help and assistance. 18/07/08 The staff are helpful, keep you informed of what they are doing without patronising you because you are woman. 08/07/08 Excellent, friendly staff, very helpful. Best garage I've been to in years. 12.07.08 Thank you!!30/05/08 We have used Station View Garage several times and are always very pleased with the service. 07/07/08 Station view garage has serviced my car for over 20 years. The work has always been of high standard. Management and staff have always been helpful and friendly. 24.06.08 Excellent garage would recommend to anyone. 09.04.08 Very prompt action taken. 09.04.08 This garage goes extra mile to keep the customer satisfied. 27.03.08 Excellent service, and great staff. 14.03.08 Fitted us in short notice. Could have offered valeting. 03.04.08 Great customer service. 20.03.08 Great garage. Have known this garage for 20 years. 12/02/08 Good, competent, friendly service. 29/01/08 Fantastic services! Very pleased. 26/01/08 Quick and fairly priced. 15/01/08 I'm very happy with the service, especially at short notice. 11.01.08 Very helpful and friendly. 07.01.08 Great standard of service and have now used Station View for nearly 20 years. 30.01.08 Excellent service. 20/12/07 Quickly and reliable. re-booking work/date. 30/10/07 Very satisfied with the excellent service from this garage. Would definitely use them again. 22.8.07 Friendly, kept informed and an excellent service. 17.7.07 Very good. 18.05.07 Very satisfaction. 18.05.07 Excellent service. The staff are very helpful. Would recommend this garage to anyone. 30.3.07 Expensive, but good. 26.02.07 Friendly service, helpful advice. 07.02.07 I am always pleased with the service that I receive. 21.01.07 21.12.06 21.12.06 20.12.06 Very good service. Will have my next service there. 28.11.06 All good!! 9.11.06 They always fit me in their hectic schedule. 13.10.06 An all round top quality service. 13.10.06 Good, keep that way. 13.10.06 I have been using Station View Garage for eleven or more years and I will continue to take my custom to them. 11.10.06 Dropped car off 8:45. Given lift back to work. Car brought back to work within 2 hours - speaks for itself! Brilliant! 4.10.06